HyperCoach – Ubiquitous Knowledge
Deploy expert knowledge on demand – AI virtual coaches to teach and oversee field technicians.
The Market Need
Organizations have difficulty deploying experts for guidance and supervision of manual intensive tasks in complex and dangerous scenarios.
The Benefits
AI virtual experts, all the time, everywhere.
1
Economics
Deploy expert knowledge across multiple worksites for cost saving and risk reduction.
2
Technical
Improved efficiency and effectiveness of field work.
3
Quality
Faster response, reduced downtime and increased customer satisfaction.
Watch
How It Works
A digital “coach” to demonstrate and supervise task execution in remote industrial environments.
1
An immersive digital twin of a target worksite is produced.
2
Technician and SME collaboration during troubleshooting or procedure execution is captured and recorded in HyperNotes.
3
A procedure is decomposed into granular tasks and assembled into a hierarchical knowledge graph.
4
SMEs evaluate procedure performance using corresponding labels and the required metadata.
5
Object recognition is used to identify and classify relevant items within the technician’s field of view.
6
The AI is trained to recognize the states of objects and the actions performed by users, then map those actions to valid steps within a knowledge graph.
7
The AI agent performs task demonstrations via an avatar, anchored within the spatial context of the worksite.
8
The AI agent acts as an over-the-shoulder guide, recognizing each action and alerting the user when they stray from the correct procedure.
.
