Immersive remote expertise · Defense & industry

Access experts through space and time.

HyperTunnel® puts frontline teams and remote experts inside the same 3D space, so problems are solved where the work happens, and the know-how stays with the team.

A maintainer inside an aircraft with an iPad, and a remote airman joining in a VR headsetOn site · iPadRemote · VR headset
HyperCall in use: one shared digital twin, two locations.

The reality

Expertise is scarce. The need for it is everywhere.

Operations depend on specialists who are rarely where the decision has to be made. Waiting for them to travel means downtime and missed windows.

Many of those trips are avoidable, if the expert can see and work with the problem in its full spatial context. Video calls and photos lose the depth, scale and layout of the equipment, which is exactly what the expert needs.

An expert and a maintainer working on an aircraft's electronics bay

The platform

From remote assistance to operational expertise.

Three capabilities on one platform. Start with live sessions; every session builds knowledge your teams can reuse.

  1. A maintainer with an iPad on site and a remote expert in a VR headset

    01 Access

    HyperCall

    Live expert collaboration at the point of work

    A technician on site and an expert anywhere work inside the same 3D scan of the equipment, in real time. Faster troubleshooting, without the travel.

    Explore HyperCall
  2. An avatar pointing at a part during HyperNote playback

    02 Capture

    HyperNote

    Capture and reuse expertise across time

    Experts leave spatial notes, photos and instructions attached to the place they refer to, so the next shift finds them where the work is.

    Explore HyperNote
  3. A virtual coach avatar beside an equipment rack

    03 Scale · In development

    HyperCoach

    Guidance at scale through spatial intelligence

    Built on what HyperCall and HyperNote capture, HyperCoach will guide technicians step by step, so expertise reaches every team without the expert.

    Explore HyperCoach

How it works

Scan. Immerse. Collaborate.

  1. A 3D scan of an aircraft interior

    Step 1

    The field team scans the equipment or work area with an iPad or iPhone, creating a spatially accurate digital twin.

  2. A remote expert inside the digital twin

    Step 2

    The expert joins that digital twin from anywhere, in a headset or on a screen, and sees the site as if standing in it.

  3. Arrows placed in the digital twin, seen on an iPad

    Step 3

    Both mark up the same space with arrows, notes and photos, live or later. Everything stays where it was placed.

See it

HyperTunnel in three minutes.

An overview of HyperTunnel at work, from the scan to the remote session.

Devices & deployment

On the devices your teams already use.

  • Apple Vision ProExpert
  • Meta Quest 3 and 3SExpert
  • HTC VIVE Focus VisionExpert
  • iPad and iPhoneField & expert

Runs in a public or private cloud. On-premise deployment is available for sensitive sites.

HyperTunnel's architecture: an admin and a server in a public or private cloud, connecting augmented reality for frontline workers at remote worksites with virtual reality for domain experts at their offices

Latest

News

All news

See HyperTunnel on your own equipment.

A walkthrough with our team, built around your equipment and your use case.

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