Access experts through space and time
HyperTunnel® operationalizes expertise — enabling frontline teams to access, capture, and scale knowledge through immersive collaboration across physical and digital workspaces.
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Market Reality
Expertise is increasingly scarce — but the need for it is everywhere
Organizations rely on specialized expertise to keep operations running, yet experts are often unavailable at the moment and location where decisions must be made. As teams become more distributed and systems more complex, waiting for the right expert to arrive creates delays, increases downtime, and impacts mission outcomes.
Many issues that require travel today could be resolved remotely — if experts could see and interact with the problem in its full spatial context.
Traditional collaboration tools were built for 2D communication. They lack the spatial awareness needed to support complex, hands-on work performed in three-dimensional environments.
Our Platform
From remote assistance to operationalized expertise.
HyperTunnel goes beyond traditional remote collaboration by enabling experts and frontline teams to work together inside the same spatial context — regardless of location or time.
Instead of relying solely on travel or limited 2D communication, HyperTunnel transforms how expertise is delivered:
- Access expertise live when immediate support is needed
- Capture knowledge spatially so it remains available across teams and time
- Scale guidance intelligently to strengthen workforce capability and consistency
The result is faster decision-making, reduced downtime, and improved operational readiness — without increasing dependency on scarce subject matter experts.
HyperCall
Live expert collaboration at the point of work
HyperCall connects frontline personnel with remote experts in real time through secure immersive collaboration. By allowing both users to see, move, and interact within the same spatial context, HyperCall enables faster troubleshooting, clearer communication, and more accurate decision-making without requiring physical travel.
Whether supporting maintenance, inspections, or operational tasks, HyperCall reduces downtime by bringing the right expertise exactly where and when it is needed.
HyperNote
Capture and reuse expertise across time
HyperNote extends collaboration beyond live sessions by allowing experts and technicians to leave persistent spatial notes directly within the digital workspace. Instructions, annotations, and insights remain attached to the environment, enabling teams to communicate asynchronously while preserving critical context.
By transforming one-time expert interactions into reusable operational knowledge, HyperNote helps organizations reduce repeated troubleshooting and accelerate training and execution.
HyperCoach
Scaled expertise through spatial intelligence
HyperCoach extends the value of expert knowledge by providing real-time, context-aware guidance to frontline personnel as they perform tasks. Built on the operational data and spatial knowledge captured through HyperCall and HyperNote, HyperCoach acts as a virtual mentor that helps technicians follow procedures correctly, reduce errors, and execute work with greater confidence.
By embedding expert knowledge directly into the workflow, HyperCoach reduces dependence on constant SME availability while improving consistency, safety, and operational readiness across distributed teams.
VigilantCoach
augmented Intelligence
Computer Vision and Machine Learning to power an on-demand virtual expert for guidance and supervision. This AI is capable to “look over the shoulder” and alert frontline workers when deviating from a prescribed procedure.
Our Platform
HyperTunnel® is a mixed reality workflow platform for synchronous and asynchronous remote collaboration.
It provides a persistent, synchronized, digital twin of a worksite that can be accessed and used anytime, anywhere. We currently offer three solutions:
DistantPresence
Synchronous / Online
Remote Assistance – Enable frontline workers to summon an expert for side-by-side collaboration through a shared immersive digital twin, providing full site situational awareness, and an avatar on site to demonstrate how to perform tasks
MindCapture
Asynchronous / Offline
Knowledge Sharing – Experts can record demonstrations , place annotations, add media and documents in 3D, while offline, using the immersive digital twin. The content can then be deployed and spatially registered to the worksite on demand
ClassroomBuilder
Training / Simulation
Immersive Simulations – A low-code development tool to create immersive replicas of existing worksites for training and simulations. Employees working on dangerous tasks can learn and practice the same skills in a safe virtual environment
VigilantCoach
augmented Intelligence
Computer Vision and Machine Learning to power an on-demand virtual expert for guidance and supervision. This AI is capable to “look over the shoulder” and alert frontline workers when deviating from a prescribed procedure.
How It Works
1
3D scan a remote worksite
Field teams capture the worksite using familiar devices, such as iPhones or iPads, to create a 3D digital twin.
2
Immerse in the digital twin
Experts join the digital twin in VR for full immersion, gaining situational awareness to deliver actionable guidance.
3
Work like being there
Share 3D messages, photos, etc., in real-time or offline. All updates stay synchronized between the physical and digital worlds.
1
3D scan a remote worksite:
Field teams capture the worksite using familiar devices, such as iPhones or iPads, to create a 3D digital twin.
2
Immerse in the digital twin:
Experts join the digital twin in VR for full immersion, gaining situational awareness to deliver actionable guidance.
3
AI/ML augments the digital twin:
Match objects and place interactive 3D models on-site
4
Collaborate through space and time:
Enable “human-like” interactions and communication
System Architecture Overview










