DistantPresense – Remote Assistance
Maximize the value of experts on demand – Instantly take experts from HQ to remote worksites
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The Benefits
The right expert, at the right place, and at the right time
1
Do More
Improved effectiveness and productivity of frontline workers
2
With Less
Leverage experts across remote worksites for cost savings and risk reduction
3
Faster
Rapid response, reduced downtime and increased customer satisfaction
The Market Need
Organizations need a better way to leverage experts to guide frontline workers executing tasks in complex and dangerous scenarios
How It Works
A persistent, synchronized, digital twin of a worksite can be accessed and used anytime, anywhere
1
A worksite is 3D scanned in real-time (or in advance) to create an immersive digital twin
2
Expert at headquarters has complete situational awareness of the remote worksite
3
AI/ML is used to identify and place interactive 3D models of relevant objects found at the worksite
4
Avatar of the expert, visual instructions and other items are placed in spatial context
5
Frontline workers can see remote experts performing actions, similar to being on-site
6
Experts can leave annotations and other information at the worksite virtually
